Cablevision Work Values

Daily Duties at Cablevision:

Oversaw multiple initiatives that included, developing new product features, improving product delivery processes, and implementing new processes that maximized Optimum Online’s business goals and objectives. Managed the cross-functional development of some new processes and assisted the Director and VP in managing others. Managed the development of new product feature enhancements to the service and worked closely with Engineering, Information Technology, Network Operations, Product Operations, Billing & Collections, Customer Service/Support, Marketing & Advertising, Product Strategy, and Sales to see that the new developments were socialized throughout the organization. Tracked the progress of the department’s initiatives and prepared updated reports for the Director and/or VP, Broadband Development. Established technical functional product and customer experience requirements for new product features. Established criteria for IS (Information Technology) code development & production support, to understand the implications. Understood customer impact to call centers & walk-in centers and incorporated insights into programs. Collaborated on defining and developing customer communications in support of program. Communicated program specifics and concept to assure correct information reached customer contact employees. Partnered on planning & completion of pre-launch activities including Field Communication, Training & Beta Planning / Evaluation and Approvals Organizes, lead cross-functional teams to kick-off new product development and channel development programs, and managed them to success. Guided development and refinement of process flows; established policies and parameters that reflect product management goals.

What they like about Cablevision:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Product Management, Project Manager, Product Development, Program Manager, Operations Manager, Manager, Business, Development, Management, Projects, Products

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Cablevision: