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Gci Consultant At At&T Piscataway, Nj Work Values
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Daily Duties at Gci Consultant At At&T Piscataway, Nj:
- Interact with various internal divisions and upper management to understand reporting needs. - Responsible for generating metric reports for recording and measuring effectiveness and efficiency of business-to-business customer support which feeds into company’s e2e dashboards. - Generate daily, weekly and monthly departmental customer service reports as well as employee evaluation reports. - Provide oversight and training to colleagues on data origination, writing and using access database queries for daily, monthly and weekly reports. - Served as order manager for business-to-business customer requests for Voice over IP service, including IP address verification, porting of previous phone numbers and ordering new phone numbers, service activation and validation. - Resolved intermediate to complex events that prevent the successful activation of new BVOIP services or features.
What they like about Gci Consultant At At&T Piscataway, Nj:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Customer Service, Desktop Support, Tech support, Technical Support, Help Desk, Software Analyst, Network support, Call Center Support
Skills
Information about Gci Consultant At At&T Piscataway, Nj
Company Rank: 4.0 out of 5
Average length of employment : 19 years
Average salary of employees: $50,960
These are some of the questions we asked our climbers about their experiences with Gci Consultant At At&T Piscataway, Nj:
| 05| | ||
| Were your performance expectations clearly communicated? | 2.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
