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Level3 Communication Work Values
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Daily Duties at Level3 Communication:
As a Technician in a 24 Hour Network Operation Center, my primary role is to be direct liaison for maintenance, monitoring, proactive support, and customer service for a Dedicated Group. In addition, our group provides support for internal departments within the NOC such as Private Line, Frame Relay, Internet and EMC Support. Level3 provides circuits such as Data, Voice, Internet and Video ranging from DS0, DS1-DS3, Optical circuits up to OC-192, GIGE and 10GIG. • Daily operations include, but not limited to; open Incident Reports, Trouble Tickets with internal departments, Field Operations, CLECS, ILECS, pull performance statistics, log files, and test/troubleshoot any outages. • Orchestrate and arrange additional testing with customers, Field Operations, vendors and manage conference calls and maintenance efforts for timely repair and minimal downtime. • Utilization of many local programs and remote devices was necessary. To name a few; Ciena Core, Cisco15454, Acterna-NetAnalyst, Lightwave-DLI, Nortel 5200, Infenera, and Fuji
What they like about Level3 Communication:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about Level3 Communication
Company Rank: 4.0 out of 5
Average length of employment : 19 years
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with Level3 Communication:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 3.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
