At&T Transtech Work Values

Daily Duties at At&T Transtech:

Business Implementation Consultant & Call Center Manager Account managed the $4 million revenue base for one of the larger Health and Welfare outsource customers: Bristol-Myers Squibb. Accountable for the ongoing administration and management of customer relationships to ensure policy and contractual agreements were fulfilled as well as ensuring customer and client satisfaction. Simultaneously managed multiple complex projects through life-cycle. Had primary responsible for revenue budget, outlooks, invoice and collection on multi-million dollar account. Headed all up-sale opportunities and Insurance and Human Resource automation project implementation. Managed staff of (15) technical managers and (40) consultants responsible life cycle implementations for the Direct Marketing Services division of AT&T.

What they like about At&T Transtech:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with At&T Transtech: