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Cox Communications Work Values
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Daily Duties at Cox Communications:
Managed team of up to 15 Field Service Representatives responsible for supporting large percentage of San Diego territory. Scheduled, coordinated, and oversaw installation of digital telephone, Internet, and cable services to residences and small businesses. · Built team to one of the most effective in the region, consistently ranking among top three teams, out of 33, in sales, lowest number of repairs needed, Productivity, and Quality of Workmanship and Safety. · Hired and recruited personnel, carried out on-the-job training, and ensured staff completed all training requirements. Arranged schedules, justified overtime activities, and maintained personnel work schedule records. · Conducted safety inspections and meetings, ensured all corporate safety policies and procedures complied with, and monitored driving and pole / ladder work for safety purposes. · Evaluated team and individual performance, carried out personnel performance evaluations. Reviewed and resolved customer service-related issues and determined proper resolution. Investigated vehicle and personal accidents, including photographic and written documentation, scheduling of drug testing, processing of workers compensation claims, and disciplinary actions. · Served as liaison between field representatives, senior management, and customers. Worked closely with Field Operations Manager and Human Resources. · Maintained compliance with all state and federal record-keeping requirements. · Coordinated and completed special projects for senior management and VIP customers.
What they like about Cox Communications:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Skills
Information about Cox Communications
Company Rank: 3.0 out of 5
Average length of employment : 7 years
Average salary of employees: $48,000
These are some of the questions we asked our climbers about their experiences with Cox Communications:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 3.0 |
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| Did you feel like your personal contribution was important? | 3.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 2.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
