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The Franklin Mint Work Values
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Daily Duties at The Franklin Mint:
CUSTOMER ACCOUNT REPRESENTATIVE 1/1994 – 5/1995 Responsibilities: Effectively resolved customer conflict. Handled in bound calls that exceeded 100+ calls per day. Balanced company policy and customer satisfaction. Effectively communicated for resolution under difficult circumstances. Acted as liaison between customer service and the shipping department to ensure timely resolution of escalated customer service issues. Strong attention to detail and follow through which lead to high customer satisfaction.
What they like about The Franklin Mint:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Information about The Franklin Mint
Company Rank: 3.0 out of 5
Average length of employment : 1 year
Average salary of employees: $73,000
These are some of the questions we asked our climbers about their experiences with The Franklin Mint:
| 05| | ||
| Were your performance expectations clearly communicated? | 3.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 2.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 2.0 | |
| I feel employees are fairly compensated. | 3.0 |
