Care First Blue Cross And Blue Shield Work Values

Daily Duties at Care First Blue Cross And Blue Shield:

Operations Supervisor – Federal Employee Program Claims and Service Supervisor with responsibilities for provider service, training, quality improvement, coordination of benefits, financial and legal recoveries (worker’s comp & personal injury) and record retention: • Responsible for day to day management of claims processing and provider and member service teams • Responsible for the training and quality improvement teams. While I managed the team we did a complete rewrite of the training manuals, User Guides and quality program. • Led project team responsible of moving provider service unit from centralized team to a decentralized team. This included leading a cross-functional team identifying issues, working with management, identifying the system requirements (IT and voice). This project included developing a budget for the project, as well as, a cost benefits analysis for an ongoing consolidated team. This also included justifying the benefits of the project. • Reduced records retention backlog over 50% by developing a cost benefit analysis that supported hiring an additional person. • Increased department quality from 86% to 92% by increasing audits, implementing a quality newsletter and developing tracking and feedback tools for associates. • Increased financial recoveries by almost 100% in two years totaling more than $900,000.

What they like about Care First Blue Cross And Blue Shield:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

management, operations, projects

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Care First Blue Cross And Blue Shield: