Care First Blue Cross And Blue Shield Work Values

Daily Duties at Care First Blue Cross And Blue Shield:

Operations Supervisor – Federal Employee Program Claims and Service Supervisor with responsibilities for provider service, training, quality improvement, coordination of benefits, financial and legal recoveries (worker’s comp & personal injury) and record retention: • Responsible for day to day management of claims processing and provider and member service teams • Responsible for the training and quality improvement teams. While I managed the team we did a complete rewrite of the training manuals, User Guides and quality program. • Led project team responsible of moving provider service unit from centralized team to a decentralized team. This included leading a cross-functional team identifying issues, working with management, identifying the system requirements (IT and voice). This project included developing a budget for the project, as well as, a cost benefits analysis for an ongoing consolidated team. This also included justifying the benefits of the project. • Reduced records retention backlog over 50% by developing a cost benefit analysis that supported hiring an additional person. • Increased department quality from 86% to 92% by increasing audits, implementing a quality newsletter and developing tracking and feedback tools for associates. • Increased financial recoveries by almost 100% in two years totaling more than $900,000.

What they like about Care First Blue Cross And Blue Shield:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

management, operations, projects

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Care First Blue Cross And Blue Shield: