Care First Blue Cross And Blue Shield Work Values

Daily Duties at Care First Blue Cross And Blue Shield:

Operations Supervisor – Federal Employee Program Claims and Service Supervisor with responsibilities for provider service, training, quality improvement, coordination of benefits, financial and legal recoveries (worker’s comp & personal injury) and record retention: • Responsible for day to day management of claims processing and provider and member service teams • Responsible for the training and quality improvement teams. While I managed the team we did a complete rewrite of the training manuals, User Guides and quality program. • Led project team responsible of moving provider service unit from centralized team to a decentralized team. This included leading a cross-functional team identifying issues, working with management, identifying the system requirements (IT and voice). This project included developing a budget for the project, as well as, a cost benefits analysis for an ongoing consolidated team. This also included justifying the benefits of the project. • Reduced records retention backlog over 50% by developing a cost benefit analysis that supported hiring an additional person. • Increased department quality from 86% to 92% by increasing audits, implementing a quality newsletter and developing tracking and feedback tools for associates. • Increased financial recoveries by almost 100% in two years totaling more than $900,000.

What they like about Care First Blue Cross And Blue Shield:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

management, operations, projects

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Care First Blue Cross And Blue Shield: