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Access Direct Work Values
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Daily Duties at Access Direct:
As a Customer Service Representative for many telecommunications companies like Access Direct, MCIWorldcom, APAC and AT &T, I have a proven track record of success in product knowledge, handling large volumes of calls, effectively handling calls and resolving customer issues with one-call resolution and troubleshooting repair issues and handheld computers. I have received many awards and top pay raises for excellence in customer service, time-management and productivity and going beyond the call of duty in servicing customers.
What they like about Access Direct:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
CUSTOMER SERVICE, PATIENT CARE REP, ACCOUNTING/BILLING, ADMIN ASST, Health Insurance, Insurance, Nursing, TERMINALLY ILL, Sales, Accounting, Accounts Payable, ACH
Information about Access Direct
Company Rank: 2.0 out of 5
Average length of employment : 1 year
Average salary of employees: $30,000
These are some of the questions we asked our climbers about their experiences with Access Direct:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 1.0 | |
| I believe in the purpose of this organization. | 2.0 | |
| I would work for this organization again. | 1.0 | |
| I feel employees are fairly compensated. | 1.0 |
Climbers who worked at Access Direct had these interests:
| Books | |
|---|---|
BIBLE |
LIFE'S INSTRUCTION MANUAL |
| Magazines | |
| COMPUTER MAGAZINE |
READ FOR UPDATES AND TO KEEP CURRENT W/TECHNOLOGY |
| Websites | |
| GOOGLE http://WWW.GOOGLE.COM |
RESEARCH |
