Sprint Work Values

Daily Duties at Sprint:

Network Project Analyst/Project Planner • Successfully managed multiple high-visibility FCC government regulated Enhanced 911 implementation projects, as well as new cell site adds and re-homes. • Organized testing with internal and external groups to complete implementations prior to the installation date mandated by the FCC for all Public Safety Answering Points. • Analyzed and produced process documentation to enhance productivity for the department. • Subject matter expert chosen for implementation process improvements for Basic, Phase 1 and Phase 2 enhanced wireless services. Business Service Manager • Successfully managed 16 PBX and Nortel technicians for Sprint's onsite technician accounts to ensure that financial and productivity objectives were met, as well as contractual agreements. • Ensured adherence to efficient and timely service levels, incoming revenue, as well as cost effective productivity and accurate process flow for the clients and the department. • Developed and presented quarterly presentations utilizing Microsoft Power Point for internal and external meetings to share the status of the current projects. National Account Business Specialist • Developed strong consultative relationship with the United States Postal Service Account to adhere to all business needs requested by the customers for efficient target date completion. • Commendable single point of contact for all technical problems and equipment changes resulting in the expansion of accounts and ensuring recurring revenue for the customer. • Partnered with internal departments to ensure that ordering, installation, and billing of customer equipment were processed accurately and promptly resulting in a transparent transition for the customer.

What they like about Sprint:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

project management, account management, telecommunications, customer service

Skills

These are some of the questions we asked our climbers about their experiences with Sprint: