Mantech Work Values

Daily Duties at Mantech:

• Maintains the desktop systems (approx. 1500+) and provides tier 2 and 3 support for users (approx. 1000+) relating to hardware, software and technical problems supporting Windows 2000/XP • Install, configure, upgrade, and troubleshoot any hardware and software components; presents formal and informal training and assistance to customers; and report, respond to, and resolve customer requests both remotely and in person • Responds to and ensures complete resolution of any Desktop user support and Help Desk related calls • Documents actions taken; gives needed guidance or training to customers and tier 1 personnel to prevent recurrences; and assists more experienced specialists in resolving very complex problems • Installs, configures, and tests software on customer workstations • Server management to include: Printers, Blackberry, Microsoft Exchange, User profiles/documents • Perform basic router configurations on Cisco hardware • Maintain network infrastructure standards

What they like about Mantech:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

clearance, network

Skills

P&L responsibilities, Presentation, Technology Solutions, Sales Support, Leadership

These are some of the questions we asked our climbers about their experiences with Mantech: