Maritz Inc Work Values

Daily Duties at Maritz Inc:

Oversaw program administration from enrollment to mailing. Counseled group participants deviating from main group dates with extension opportunities. Handled domestic, Hawaii, Mexico, Caribbean, and International destinations, over 3,000 inbound calls per year, and over 50 programs. Coordinated necessary program activity with back office system regarding enrollments, hotel room inventory, activity selection, and program reporting. Interfaced with Project Management to ensure client expectations and guidelines were met. Researched customer inquiries to determined and resolve complaints, lost tickets, accounting issues, form of payment questions, lost baggage, fare discrepancies, vendor issues, and upgrade problems Dual role, also Responsible for group date air travel plans for approximately 4,000 participants and over 100 programs annually. Confirmed airline reservations and calculated airfare for participants from home city to program destination based on client specifications, block space utilization, and negotiated fares. Administered block space including block reduction or increase, block verification, and additions of new route-specific block. Completed all accounting functions according to client specifications. Monitored client budgets and air negotiations.

What they like about Maritz Inc:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

supervisor, call center, manager, customer service, event coordinator

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Maritz Inc: