Maritz Inc Work Values

Daily Duties at Maritz Inc:

Oversaw program administration from enrollment to mailing. Counseled group participants deviating from main group dates with extension opportunities. Handled domestic, Hawaii, Mexico, Caribbean, and International destinations, over 3,000 inbound calls per year, and over 50 programs. Coordinated necessary program activity with back office system regarding enrollments, hotel room inventory, activity selection, and program reporting. Interfaced with Project Management to ensure client expectations and guidelines were met. Researched customer inquiries to determined and resolve complaints, lost tickets, accounting issues, form of payment questions, lost baggage, fare discrepancies, vendor issues, and upgrade problems Dual role, also Responsible for group date air travel plans for approximately 4,000 participants and over 100 programs annually. Confirmed airline reservations and calculated airfare for participants from home city to program destination based on client specifications, block space utilization, and negotiated fares. Administered block space including block reduction or increase, block verification, and additions of new route-specific block. Completed all accounting functions according to client specifications. Monitored client budgets and air negotiations.

What they like about Maritz Inc:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

supervisor, call center, manager, customer service, event coordinator

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Maritz Inc: