Maritz Inc Work Values

Daily Duties at Maritz Inc:

Oversaw program administration from enrollment to mailing. Counseled group participants deviating from main group dates with extension opportunities. Handled domestic, Hawaii, Mexico, Caribbean, and International destinations, over 3,000 inbound calls per year, and over 50 programs. Coordinated necessary program activity with back office system regarding enrollments, hotel room inventory, activity selection, and program reporting. Interfaced with Project Management to ensure client expectations and guidelines were met. Researched customer inquiries to determined and resolve complaints, lost tickets, accounting issues, form of payment questions, lost baggage, fare discrepancies, vendor issues, and upgrade problems Dual role, also Responsible for group date air travel plans for approximately 4,000 participants and over 100 programs annually. Confirmed airline reservations and calculated airfare for participants from home city to program destination based on client specifications, block space utilization, and negotiated fares. Administered block space including block reduction or increase, block verification, and additions of new route-specific block. Completed all accounting functions according to client specifications. Monitored client budgets and air negotiations.

What they like about Maritz Inc:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

supervisor, call center, manager, customer service, event coordinator

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Maritz Inc: