Kaiser Permanente Medical Group Work Values

Daily Duties at Kaiser Permanente Medical Group:

? Provide high quality customer service in a fast-paced environment and handle a high volume of incoming calls from PCP’s (Primary Care Physicians), clients, call center operators, and patients while maintaining confidentiality and professionalism. ? Check in patients, retrieve and update patient medical charts, review insurance status prior to patient visit, refer patients to specialists and scheduled follow up appointments for patients while maintaining confidentiality and meeting compliance with HIPAA (Health Insurance Portability and Accountability Act) guidelines. ? Interact and build relationships with all levels of medical staff, personnel, and management. ? Accountable for money collected from co-payments. ? Create solutions for urgent matters while maintaining composure and maintain flexibility with in the sub-departments of Pediatrics (i.e. Teen clinic, Specialty, Urgent Care, PE clinic.) ? Work non-traditional days and hours as needed and frequently attended Customer Service trainings and systems update trainings. ? Participate in volunteer activities and projects such as Blood drives, children’s PE clinics, and HAP (Healthy Adolescent Program.) ? Received excellence awards in Customer Service in various occasions.

What they like about Kaiser Permanente Medical Group:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Business Analyst, Analyst, Human Resources, Human Resources Analyst, Coordinator, Consultant, HRIS, Workforce Management, Client Services

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Kaiser Permanente Medical Group: