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Coram Work Values
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Daily Duties at Coram:
• Responsible for first and second level support for local and remote users nationwide. • Provided technical support for over 100 local and 300 plus remote users through phone, e-mail, remote desktop, and in-person interactions. • Performed hardware and software support in a desktop environment at various client locations. • Utilized Request Tracker software (RT) and Royal Blue to resolve trouble tickets. • Supervised other field technical analyst on providing level two support. • Responsible for software patches, installs, hardware repairs, and upgrades for 300 plus users. • Installation/repair/upgrade of hardware/software of workstations, laptops, and printers. • Responsible for computer performance troubleshooting, and virus, Spyware/Adware removal. • Responsible for new Desktops, laptops, slave, and network printers configurations. • Responsible for MS Outlook client installations, and remote support of user applications. • Responsible for all PC, laptops, servers, network printers, scanners, email, security, and user profiles. • Act as a remote Domain Administrator for Windows NT LAN/WAN. • Responsible for maintenance and support of multiple Digital Vax-clusters. • Provided support for branch Electronic Billing System software. • Act as a liaison between field users and the centrally located IT department. • Provided support for PC desktop, network printers, servers, LAN, WAN, DecServers, hubs, routers, and switches. • Provide support for facility changes and moves for sites located nationwide. • In house phone/voice mail systems management, • In house data/telecommunications cabling. • Coordination of cabling requirements for remote locations.
What they like about Coram:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Information about Coram
Company Rank: 5.0 out of 5
Average length of employment : 17 years
Average salary of employees: $65,000
These are some of the questions we asked our climbers about their experiences with Coram:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
