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Coram Work Values
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Daily Duties at Coram:
• Responsible for first and second level support for local and remote users nationwide. • Provided technical support for over 100 local and 300 plus remote users through phone, e-mail, remote desktop, and in-person interactions. • Performed hardware and software support in a desktop environment at various client locations. • Utilized Request Tracker software (RT) and Royal Blue to resolve trouble tickets. • Supervised other field technical analyst on providing level two support. • Responsible for software patches, installs, hardware repairs, and upgrades for 300 plus users. • Installation/repair/upgrade of hardware/software of workstations, laptops, and printers. • Responsible for computer performance troubleshooting, and virus, Spyware/Adware removal. • Responsible for new Desktops, laptops, slave, and network printers configurations. • Responsible for MS Outlook client installations, and remote support of user applications. • Responsible for all PC, laptops, servers, network printers, scanners, email, security, and user profiles. • Act as a remote Domain Administrator for Windows NT LAN/WAN. • Responsible for maintenance and support of multiple Digital Vax-clusters. • Provided support for branch Electronic Billing System software. • Act as a liaison between field users and the centrally located IT department. • Provided support for PC desktop, network printers, servers, LAN, WAN, DecServers, hubs, routers, and switches. • Provide support for facility changes and moves for sites located nationwide. • In house phone/voice mail systems management, • In house data/telecommunications cabling. • Coordination of cabling requirements for remote locations.
What they like about Coram:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Information about Coram
Company Rank: 5.0 out of 5
Average length of employment : 17 years
Average salary of employees: $65,000
These are some of the questions we asked our climbers about their experiences with Coram:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
