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Coram Work Values
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Daily Duties at Coram:
• Responsible for first and second level support for local and remote users nationwide. • Provided technical support for over 100 local and 300 plus remote users through phone, e-mail, remote desktop, and in-person interactions. • Performed hardware and software support in a desktop environment at various client locations. • Utilized Request Tracker software (RT) and Royal Blue to resolve trouble tickets. • Supervised other field technical analyst on providing level two support. • Responsible for software patches, installs, hardware repairs, and upgrades for 300 plus users. • Installation/repair/upgrade of hardware/software of workstations, laptops, and printers. • Responsible for computer performance troubleshooting, and virus, Spyware/Adware removal. • Responsible for new Desktops, laptops, slave, and network printers configurations. • Responsible for MS Outlook client installations, and remote support of user applications. • Responsible for all PC, laptops, servers, network printers, scanners, email, security, and user profiles. • Act as a remote Domain Administrator for Windows NT LAN/WAN. • Responsible for maintenance and support of multiple Digital Vax-clusters. • Provided support for branch Electronic Billing System software. • Act as a liaison between field users and the centrally located IT department. • Provided support for PC desktop, network printers, servers, LAN, WAN, DecServers, hubs, routers, and switches. • Provide support for facility changes and moves for sites located nationwide. • In house phone/voice mail systems management, • In house data/telecommunications cabling. • Coordination of cabling requirements for remote locations.
What they like about Coram:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Information about Coram
Company Rank: 5.0 out of 5
Average length of employment : 17 years
Average salary of employees: $65,000
These are some of the questions we asked our climbers about their experiences with Coram:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
