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Capital One Work Values
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Daily Duties at Capital One:
Supervise team of 13-18 collectors to collect delinquent sub-prime auto loan including: candidate selection and retention; employee coaching and counseling; appraising performance to identify training, development needs; rewarding and recognizing employees; and strive to ensure a positive and safe work environments. Successfully manage department delinquency and roll rates.? Ensure maximum productivity of assigned team in order to prevent/recover losses and secure company assets. Monitor daily work lists; enforces compliance with Triad’s Collection guidelines and procedures with current State and Federal laws in regards to all calling activities. Resolve issues and assists with difficult accounts via telephone and letter. Work with the collections support group to maximize use of call center technology. Monitor, approve and route accounts for all repossession, skip, bankruptcy, legal, and insurance claims and activities. Investigate, counsel, and document external agency, legal, or regulatory inquires or complaints. Establish and implement work schedules to insure proper floor coverage.
What they like about Capital One:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
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Information about Capital One
Company Rank: 5.0 out of 5
Average length of employment : 5 years
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with Capital One:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
