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Sedgwick Cms Work Values
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Daily Duties at Sedgwick Cms:
Project Manager/Service Center Supervisor Project Management - Project Manager for Call Center Projects: Telecommuter Pilot Program, Email Management and Customer Service Expansion analysis of project effectiveness and successful implementation. Operations- Provide leadership, support and development of contact center Leadership Staff, Team Leads and CSRs in order to meet the contact center organizational objectives, maintain client service levels, and performance expectations. Client Services - Work with implementation team to transition new clients for multi-line claims management. Handle service issues and escalations for satisfactory resolution. Provide product training for clients and conduct presentations for new and prospective clients.
What they like about Sedgwick Cms:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about Sedgwick Cms
Company Rank: 4.0 out of 5
Average length of employment : 7 years
Average salary of employees: $80,000
These are some of the questions we asked our climbers about their experiences with Sedgwick Cms:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Sedgwick Cms had these interests:
| Books | |
|---|---|
The 360 Degree Leader |
Leadership development |
