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Choice Point Work Values
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Daily Duties at Choice Point:
Technical Support Analyst II • Knowledgeable of all ChoicePoint Government Services products including: Fusion Centers, i2 Inc, iMapData, and AutoTrack XP. • Provide outstanding customer service and technical support skills, in an integrated Technical Support environment involving two separate entities – i2 Inc and iMapData - to assist daily customer inquests for technical support via e-mail, and phone calls relating to various i2 software applications, such as Analyst’s Notebook, iBase, iBridge, TextChart, ChartReader, ChartExplorer, and iMapData’s web-based application. • Updated iMapData user account information as well as reset user passwords; answering customer technical questions regarding site use and functionality. • Provided customer education on application user and functionality, ensuring that client needs were met by establishing a relationship with them. • Worked on various projects related to i2 applications to improve troubleshooting knowledge and expertise. • Kept abreast of current technology, participated in various training and professional development activities as appropriate.
What they like about Choice Point:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Information about Choice Point
Company Rank: 4.0 out of 5
Average length of employment : 19 years
Average salary of employees: $63,000
These are some of the questions we asked our climbers about their experiences with Choice Point:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 3.0 |
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| Did you feel like your personal contribution was important? | 3.0 |
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| Was your career path clearly outlined and discussed? | 2.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Choice Point had these interests:
| Books | |
|---|---|
Become a Better You: 7 Keys to Improving Your Life Every Day |
GREAT Christian Motivational book!!!!! |
