Yard House Work Values

Daily Duties at Yard House:

guest service, building sales, staffing, scheduling, training, menu roll-outs, sales building, cash handling, cost controls, team member evaluation, identify top performing team members to promote into team talent pool.

What they like about Yard House:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Sales, Sales Increase, Social Media, Layout, Quality, Quality Assurance, Training, Guest service, team building, experienced, Guest recovery, inventory control, reduce turnover, menu planning, build sales, Total Quality Assurance, accountability, performance reviews, coaching in the moment, food and beverage knowledge, add-on sales, suggestive selling

Skills

Sales, Sales Increase, Social Media, Layout, Quality, Quality Assurance, Training, Hire for success, resolve issues by identify root cause of problem, Guest recovery, identify "C" players on team requiring action plan for performance improvement, leverage teamwork to improve overall guest service, coaching in the moment to improve job performance, conduct pre-shift huddles to ensure successful volume shifts, manager presence in dining room to ensure a great guest experience for each and every guests, perform pre-shift line checks to ensure , cash handling, thorough and relative shift notes ensuring communication and documentation amongst management team

These are some of the questions we asked our climbers about their experiences with Yard House: