Care Tech Solutions Work Values

Daily Duties at Care Tech Solutions:

Level 2 Support Analyst • Train new analysts to calls from multiple medical client end users. • Verify user credentials, reset passwords, remove account locks, remove job locks, restart server services, and restart interfaces. • Analyze computer hardware or software issues, diagnose and assign to the correct group. • While employed at Care tech Solutions I was qualified to support all current Clients and their applications. Incident Manager • As an incident manager on all accounts I was responsible for quickly addressing and resolving department wide and or house-wide issues with any applications used across the infrastructure. • This included critical note taking, and compiling executive and house-wide notifications. • Promotion Cross team collaboration to insure fast & efficient incident resolution.

What they like about Care Tech Solutions:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Management, Applications, Integrate, Legacy, PCS, Personal Conferencing Specification (PCS), Support, Troubleshooting, Infrastructure, Logistics

Skills

Budgeting, Cost / Benefit Analysis, Payroll, Change Management, Consulting, Restructuring, Strategic Planning, Team Leadership / Motivation, Policy Development, Process Improvement, Benefits / Compensation, Recruiting, Training / Development, Workforce Planning, Talent Management, Performance Management, Employee Engagement, Needs Assessment, IT Infrastructure / Design, IT Strategy, Process Improvement, Project Management, QA / Testing, Technical Support, Technical Writing, Deployment / Migrations, Web Design, Business Development, ITSM Adinistration, User Experience Improvement, ITIL implementation

These are some of the questions we asked our climbers about their experiences with Care Tech Solutions: