Care Tech Solutions Work Values

Daily Duties at Care Tech Solutions:

Level 2 Support Analyst • Train new analysts to calls from multiple medical client end users. • Verify user credentials, reset passwords, remove account locks, remove job locks, restart server services, and restart interfaces. • Analyze computer hardware or software issues, diagnose and assign to the correct group. • While employed at Care tech Solutions I was qualified to support all current Clients and their applications. Incident Manager • As an incident manager on all accounts I was responsible for quickly addressing and resolving department wide and or house-wide issues with any applications used across the infrastructure. • This included critical note taking, and compiling executive and house-wide notifications. • Promotion Cross team collaboration to insure fast & efficient incident resolution.

What they like about Care Tech Solutions:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Management, Applications, Integrate, Legacy, PCS, Personal Conferencing Specification (PCS), Support, Troubleshooting, Infrastructure, Logistics

Skills

Budgeting, Cost / Benefit Analysis, Payroll, Change Management, Consulting, Restructuring, Strategic Planning, Team Leadership / Motivation, Policy Development, Process Improvement, Benefits / Compensation, Recruiting, Training / Development, Workforce Planning, Talent Management, Performance Management, Employee Engagement, Needs Assessment, IT Infrastructure / Design, IT Strategy, Process Improvement, Project Management, QA / Testing, Technical Support, Technical Writing, Deployment / Migrations, Web Design, Business Development, ITSM Adinistration, User Experience Improvement, ITIL implementation

These are some of the questions we asked our climbers about their experiences with Care Tech Solutions: