Customer Support Technical Publications Work Values

Daily Duties at Customer Support Technical Publications:

Supported type certification of the M90 and M100 (Mitsubishi Regional Jet, a/k/a Spacejet) with timely and high-quality submissions of Instructions for Continued Airworthiness (ICA) and other technical publications. Published data modules to create the Airplane Illustrated Parts Catalog (AIPC) and Component Maintenance Publication (CMP) in compliance with S1000D international standard. Coordinated with cross-functional engineering teams and vendors.

What they like about Customer Support Technical Publications:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

PROJECT MANAGEMENT, PMP, project planning, earned value management, EVM, logistics, program management, secruity clearance, military, process improvement, Aerospace, systems engineering, six sigma, risk management, Agile, Agile project management, production engineering, private pilot, aerospace engineering, shipping performance, dock operations, technical publications, federal ovesight, federal delegation, databases, Amazon Web Services, Microsoft Excel, MRB, Material Review Board Engineer, aircraft certification

Skills

Project, word, PowerPoint, Oracle, Tableau, Kibana, CATIA, SQL, PowerShell, C#, Audits, Cost / Benefit Analysis, Change Management, Consulting, Project Management, Strategic Planning, Team Leadership / Motivation, Process Improvement, Training / Development, Employee Engagement, Data Warehousing, QA / Testing, Technical Writing, Client Relations, Presentations, Customer Service, Distribution, Logistics, QC / QA, Assembly Automation, Cost Reduction, Ops Management, Process Improvement, Scheduling, Risk Management, OSHA / Regulatory Compliance, Federal oversight, Federal Aviation Administration (FAA), Regulatory Delegation, Instructions for Continued Airworthiness (ICA), Design for Cost, Design for Assembly, Design for Manufacturability, Team Leadership, Root Cause Analysis, dock operations, shipping performance, cross-functional team leadership, technical publications, Department of Defense, FAA Airman Certification (pilot), Private Pilot, Aerospace Engineering, Systems Engineering, Mechanical Engineering, six sigma, Risk Management, Affordability Engineering, cost control, Material Review Board Engineer, MRB, Rejection Tags, aircraft certification, Private Pilot, Technical Program Management, Microsoft Office Suite

These are some of the questions we asked our climbers about their experiences with Customer Support Technical Publications: