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Rackspace Work Values
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Daily Duties at Rackspace:
• Responsible for managing a customer success team of 14 professionals overseeing $120 million in annual revenue over 26 accounts • Collaborated with directors to establish new governance policies and tools based on ITIL 3 standards • Participated and guided multiple contract negotiations resulting in significant increases in revenue under contract and new business • Resolved escalations of client issues in a positive manner, resulting in increased customer satisfaction and Net Promoter Scores • Created a highly effective and collaborative team, lead in employee engagement scores and customer satisfaction
What they like about Rackspace:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
CIO, COO, Operations, Strategy, Agile, Effective, Public Speaking
Information about Rackspace
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $200,000
These are some of the questions we asked our climbers about their experiences with Rackspace:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
