Wellnext Work Values

Daily Duties at Wellnext:

• Directed all Arizona operational activities and staff including IT, accounting, call center, outbound sales, human resources, administrative and returns & data teams • Spearheaded financials including budgeting, sales, forecasting, labor and inventory for 4+ teams and Arizona facility • Achieved customer satisfaction ratings of over 95% for 3 consecutive years • Enhanced revenue by over 10% QOQ by increasing auto ship subscriptions to 47% and growing AOV • Built & controlled all telecommunications system activities including IVR's, campaigns, over 400+ toll free and dedicated local phone lines, recordings and record maintenance • Led special projects directly impacting customer satisfaction, revenue generation and sales growth by working with cross-functional teams, overcoming challenges and working together toward one goal • Coordinated and supervised absorption of 10+ brand & company acquisitions and teams for customer care and operations teams • Ensured quality and compliance to all government regulations; PCI, GMP, Adverse/Serious Adverse Event, corporate goals and service level requirements while keeping teams committed to a common goal • Received Arizona's Healthiest Employer Award in 2017 for small sized companies • Received the CEO Award for operational excellence and entrepreneurial spirit

What they like about Wellnext:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Filing, Manufacturing, Team Lead, Call Center, ZenDesk, Acquisitions, Confluence, Human Resources, JIRA, Operational Excellence

Skills

Manufacturing, Team Lead, Call Center, ZenDesk, Acquisitions, Confluence, Human Resources, JIRA, Operational Excellence, Project management, cGMP, SOX, Serious Adverse Events, Operational streamlining, Process Improvement, Multiple Team Management

These are some of the questions we asked our climbers about their experiences with Wellnext: