Samuel U Rodgers Work Values

Daily Duties at Samuel U Rodgers:

● Demonstrated excellent health care service for a health center with a diverse patient population representing over 40 cultures and languages. ● Championed for the Patient Satisfaction education and training program for all staff. ● Maximized integration and coordination of care amongst the medical, dental and behavioral health clinics which included ancillary services/programs. ● Managed the VFC program and integrated new policies of accountability. ● Established solid community partnerships to create innovative ways to improve and promote good health which included multiple pilot programs requiring unconventional methods for patients yet empowered them. ● Analyzed data to ensure processes and programs are working to improve the health outcomes in alignment with HRSA UDS and HEDIS measures. ● Highly effective team leader based on an astute appreciation of skills, talent and personality traits. Grooming team members to be successful and exceeding initial expectations for performance. In the past year, I had two Patient Care Representatives get promoted to HR Assistant and to Community Outreach Coordinator. Trained two Nurses with VFC which helped me to train other nurses on accountability measures and new guidelines. ● Established an exceptional rapport with the medical, dental behavioral health and ancillary services teams which led to open and effective communication as well as improving processes without increasing workload. ● Provided support to front desk, clinical and billing staff as needed to improve patient satisfaction and flow. ● Created a more streamline process in Athena and Phreesia to help improve front desk process and billing. The process helped improve patient satisfaction with check-in time and paying bills on the phone application. ● Achieve super-user status with information services and becomes trainer for any applicable programs for the office practice. ● Ensured that all regulations for the clinic were met by scheduling annual visit on medical and dental equipment’s and provided infection control surveillance monthly.

What they like about Samuel U Rodgers:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Leadership, Billing, Integrate, Training, Athena, Bilingual, Coaching, Coding, EHR, Health Care Industry

Skills

Team leadership, Problem solving, Clinical , Administration , Budgeting, Inventory , Collaboration , Collaboration , Communication

These are some of the questions we asked our climbers about their experiences with Samuel U Rodgers: