Ibm Work Values

Daily Duties at Ibm:

● Supervised IBM internal teams in the delivery of mainframe products and services to a major transportation client and ensured quality control to maintain client satisfaction ● Advised as subject matter expert to other analysts; for tools, processes, and operational procedures; mainframe and mainframe tools methodology related to products and services; and operations and technical issue resolution specialist ● Catapulted sales initiatives by leading service level agreements; ensuring quality control standards were met to retain customer satisfaction; and acting independently to negotiate specific objectives

What they like about Ibm:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Management, Account Management, Data Security, Disaster Recovery, Help Desk, IBM, Information Technology, Integrate, Outsourcing, Project Leader, Service Level Agreements, Key Performance Indicators, Contract management, RACF, Service Delivery, Mainframe, Change Management, Incident Management, Service Desk

Skills

Large Scale Operations Management, Data Security management, Team Leadership, Trainer, Change Management, Service Desk Management, Process Improvement , Mainframe SME, Incident Management, Account Management, Problem Solving, Business Analysis, Project Management, AI Fundamentals, IT Service Managment, ITIL, Disaster Recovery, Data Center, Business Resiliency

These are some of the questions we asked our climbers about their experiences with Ibm: