Classic Graphics Work Values

Daily Duties at Classic Graphics:

Classic Graphics (Imagine! Print Solutions), Charlotte, NC 2019 - 2020 MANAGER, Direct Mail and Project Management Similar but reduced staff of a team whose primary responsibilities include customer service, project management (direct mail and print) and program management. Classic Graphics (Imagine!) Print Solutions Charlotte, NC 2018 - 2019 MANAGER, Mailing Production Seasoned leader responsible for Mailing Production department. Overseeing team of 20 production associates and 2 team lead positions covering 1st and 2nd shift. Assumed responsibility in 3rd quarter and immediately implemented an organizational structure to optimize talent and set the stage for future growth. Additionally, applied staff strengths and a cross-train model to maximize through-put. Weekly down-time reduced from 36% to 24% with more work to do. Classic Graphics (Imagine! Print Solutions), Charlotte, NC 2008 - 2018 MANAGER, Direct Mail Customer Service Managed team of 6 - 8 Mailing Specialist whose primary responsibilities include customer service, project management, and on-boarding new projects and programs. • Identified opportunity to implement new quality assurance routines which reduced the error rate by 50%. • Implemented an on-the-job training strategy within peer group to expanded team capacity and increase productivity. • Lead effort to build routines and processes in existing work flow for estimating, data management, manufacturing, distribution and logistics. • Seen as Subject Matter Expert to provide expertise and internally consulting to assist company-wide goal of expanding mailing operations. • From 2008 - 2011 direct mail business increased 20-50% annually - current growth has slowed but is still on the up-swing. • As an ISO (manufacturing and information) company, I continuously improved processes to manage company growth.

What they like about Classic Graphics:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Advertising, Endeavor, Inventory, Merchandising, Project Management, Project Manager, Purchasing, Teller, Team Lead, Client Experience Manager, Change and Process Control Manager, Coach

Skills

Advertising, Asynchronous Transfer Mode (ATM), Endeavor, Inventory, Merchandising, Project Management, Project Manager, Purchasing, Teller, Team Lead, Change Management, team lead, problem solve think outside the box, team engagement, lead by example, Big Picture Thinker, patience

These are some of the questions we asked our climbers about their experiences with Classic Graphics: