Inspirus Credit Union Work Values

Daily Duties at Inspirus Credit Union:

Managed an 8-member team dedicated to identification of adverse action, response, remediation of risk and mitigation of exposure on credit unions loan and credit card portfolio. Managed performance and training of a team of collectors, fraud analysts, bankruptcy specialists and titling team responsible for the servicing of a consumer loan portfolio. Developed strategic collections processes resulting in improved performance in loan delinquency and recovery from losses. Developed processes to ensure timely response to bankruptcy filings and identify opportunities to establish treatment of debt; processes resulted in determinations that prohibited improper discharge of debt, conversions of bankruptcy filing types and dismissals of bankruptcy. Conducted oversight of third-party outsourcing partners and performed annual audits of collections agencies, a mortgage service provider and loan participation partners to ensure compliance with service level agreements (SLA). Delegated information gathering processes at vendors location. Analyzed data and records, ensuring compliance with service level agreements. Evaluate performance and reported results and recommendations to credit union senior management and Risk Management. Negotiated cost and fee structures with service providers to include offsite bankruptcy attorney and contracted financial management counseling providers; realized cost savings by negotiating flat-fee agreement for bankruptcy actions and eliminating unused contracted services. Coordinated and conducted on-site team training with service providers with the goal of continuous improvement. Collaborated with credit union Credit Administration and Sales to develop and nurture Lending Division strategic direction. Prepared and present quarterly Economic Report to Credit Union Management Loan Committee; report identified local and national employment, lending and industry activity.

What they like about Inspirus Credit Union:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Management, Bankruptcy, Risk Management, Credit Card, Filing, Financial, Financial Management, Fraud, Outsourcing, LinkedIn, Loan Workouts, Portfolio Monitoring, B2B, B2C, Litigation Preparation, Budgeting, Analysis, Data, Quantitative, Qualitative, Remediation, Mitigation, Collaboration, Loss Recovery, Execute Strategies, Impairment Recommendations, Risk Ratings, Communication, Leadership, People Management, Delinquency, Escalation, Oversight, Process improvement, Policy Development, Identify Opportunities, Cost Management, Negotiation, Implementation, Identification, Coordination, Productivity, Presentation

Skills

These are some of the questions we asked our climbers about their experiences with Inspirus Credit Union: