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Sykes Enterprises, Inc Work Values
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Daily Duties at Sykes Enterprises, Inc:
Leadership of nine call centers across central U.S., $60M annual budget, 2,000 FTE and 185,000 calls per day. Intra-day, daily, weekly and monthly service level reporting, client relations and account management, key performance metric management, strategic growth planning, sourcing of talent, human resources, training, IT, facility management, quality assurance and account billing. Heavily involved in client relationship management and service level contract management.
What they like about Sykes Enterprises, Inc:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Tags
Business Development, Scheduling, Account Management, Billing, Call Center, HR, Human Resources, Management, Performance Metric, Pricing
Skills
Information about Sykes Enterprises, Inc
Company Rank: Not Available
Average length of employment : 7 years
Average salary of employees: $70,000
These are some of the questions we asked our climbers about their experiences with Sykes Enterprises, Inc:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
