Faro Technologies, Inc. Work Values

Daily Duties at Faro Technologies, Inc.:

-Act as third level of technical support responding to customer inquiries received through facsimile, e-mail, telephone or other communication method and related to any range of the FARO’s products. -Make inquiries to determine the nature and extent of problem and to isolate areas of concern. -Identify causes of problems and provide solutions to customers. -Structure solutions to suit user circumstances and level of competency and communicate through means suited to user requirements. -Ability to handle high call volume and correspondence and multi-task. On a daily basis I conducted remote sessions on the customer’s computers and aided in troubleshooting and actively helped and trained the customers with their projects and diagrams.

What they like about Faro Technologies, Inc.:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

CADD, AutoCAD, Rhinocerous, 3D Modeling, 2D Drafting, Architectural

Skills

AutoCAD Drafting, Rhino (McNeel and Associates), 3D Modeling, 2D Diagramming, Technical Support for CADD Programs, Technical Support for Scene, Registering Scans in Scene Projects, CADD Symbol Development, Focus Scanner Technical Support, Scanning with Focus Scanner, Microsoft Word, Microsoft Excel

These are some of the questions we asked our climbers about their experiences with Faro Technologies, Inc.: