Liberty Mutual Insurance Work Values

Daily Duties at Liberty Mutual Insurance:

Directed a seven-member team of Vendor Managers governing 12+ national vendor accounts providing various service offerings. Controlled both operations and staffing budgets, tracked costs and expenditures, and ensured proper distribution according to budget constraints. Monitored vendor performance metrics by reviewing feedback from Claims and QA departments, performing routine audits, and comparing results against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Managed vendor work volume to regulate profit and loss (P&L) and optimize performance for each vendor program. Collaborated with claims leadership to determine needs for other vendor services, and researched industry to identify candidate resources. Engaged with procurement and established agreements, pilot programs and testing to evaluate vendor performance.

What they like about Liberty Mutual Insurance:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Claims Leadership, Productivity improvement, Cross-functional team management, Xactimate, Xactanalysis, Continuous Improvement, MS Office suite, litigation management, casualty, liability, property

Skills

Cross Functional Team leadership, Productivity improvement, Litigation management

These are some of the questions we asked our climbers about their experiences with Liberty Mutual Insurance: