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Cengage Work Values
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Daily Duties at Cengage:
What they like about Cengage:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Strategic Vision, Information Technology, Software, Architectural, Artificial Intelligence, Best Practices, Business Case Development, Strategic Thinker, Process/Procedure Automation, Build High Performance Teams, Operational Leadership, ITIL, LEAN, Scrum Product Owner, PMP, Change Leader, Continuous Improvement, KPI's, SOP's, B2C/B2B/B2E Transactional Operations, Customer Interaction Model, PEC's, EHP's, Retail Operations, Emerging Technologies, Call Center, Customer Service, Collaboration, BPO's, BC/DR/Risk Assessment and Analysis
Skills
Customer Focused Call Center/Help Desk Management, Technology Architecture, Design & Integration, BOT Automation and Implementation Strategies, Hosting Center/Co-Lo Business Transformation, Crisis & Situational Escalation Management , Cross Organizational Relationship Management , Business Effectiveness and Productivity Efficiencies , LEAN Business Methodologies/Best Practices, BC/DR/Risk Assessment and Analysis, Process Automation & Business Integration, Omnichannel Customer Experience Unification, Operations Strategic & Tactical Planning, Change Management & Agility, Program & Project Management, Customer Experience (CX) Transformation, Operations Management, Business Assessment & Analysis, Process Adaptation/Automation, Global Business Services (GBS), Business Process Outsourcing (BPO), Artificial Intelligence (AI) Incorporation, Knowledge-Centered Services (KCS)
Information about Cengage
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $250,000
These are some of the questions we asked our climbers about their experiences with Cengage:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Cengage had these interests:
| Books | |
|---|---|
Leadership and Self Deception |
Profound book with deep and sweeping implications. Help you tap into an innate ability that dramatically improves both relationships and results. |
