Warner Media Work Values

Daily Duties at Warner Media:

Provide level 1 and 2 operations support for streaming media and VOD assets across Turner’s News, Finance, Sports and Entertainment business verticals. Digital content rendered via responsive web, connected devices and mobile platforms created brands like CNN, CNNGo, Money, TBS, TNT, Cartoon Network, NCAA and NBA. Monitored digital assets and associated cloud infrastructure to proactively identify and resolve issues. Ensured proper escalation procedures and protocols were adhered and aligned with internally defined priority matrix. Collaborated, engaged and coordinated with cross-functional engineering, development, editorial teams to deploy time critical workarounds to mitigate issues and facilitate blameless root cause analysis. Consistently met or exceeded internal SLAs and deliverables. Tracked, coordinated and broadcasted timely updates to stakeholders from incident onset to resolution. Prepared detailed situation logs for incident tracking and problem management. Provide inputs on performance and process improvements by collaborating with business consultants and program managers. Recommend and deploy time sensitive solutions and work arounds to mitigate down-time. Trained NBA event coordinators and assisted them on NBA related tasks through the NBA live season. Tasks include NBA Game checklist (Pre-game, In-game, and Post-game), communicated and coordinated with NBA engineering support, external vendors and the League during live subscribed events. • Liaison with business and product managers to ascertain the optimum level of information. Developed technical documentation for ERP/TRP (Event/Ticket Response Procedures).

What they like about Warner Media:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Management, Adobe, Audit, E&Y, Forecasting, Inventory, Linux, Structured Query Language, Systems Engineer, Team Lead, MySQL, Oracle, Jira, Scrum Master

Skills

Analytical, Problem Solver, Attention to Detail, Dedicated to customer Success, Adaptable

These are some of the questions we asked our climbers about their experiences with Warner Media: