United Healthcare/Optum Work Values

Daily Duties at United Healthcare/Optum:

Engaged national marketing associations & brokers’ channel C-Level executives to sell UHC portfolio of Medicare products. Achieved assigned sales/membership growth targets.Traveled across the country to successfully & clearly communicate the mission, goals & culture of United Healthcare to several hundred independent agents & their up line of national & regional marketing associations. Created & implemented strategies for assigned region. Recruited, selected & trained agents on Medicare products. Ensuring all agents selling insurance plans are qualified & conduct their business according to all federal & state statutory & regulatory requirements, CMS guidelines & STARS programs Managed broker activities, leads & territories to ensure effective & efficient coordination across the regions. Produced national leading agents from original hire. • Achieved competitive trends & trained & certified in Medicaid, Medicare Advantage, Medicare Supplement & PDP products, CMS guidelines, & MIPPA regulations. Maintains an awareness of trends, developments & governmental regulations in Medicare & managed care organizations. Responsible for Medicare product design features, integration schedule & operational readiness in a new product start-up environment. Coordinates strategies & recommends policy positions with senior management regarding legislative issues & regulatory with a key support function in program & project management in support of Medicare Advantage & Medicare Part D, including Stars, Revenue Management, Quality & Network concerns. • Recruits, develops, & motivates staff. Initiates & communicates a variety of personnel actions, including, employment, termination, performance reviews, salary reviews, & disciplinary actions. Maintains an awareness of trends, developments & governmental regulations in Medicare & managed care organizations. Formulate & coordinate wide-reaching educational & marketing opportunities in the community for general educational programs; joint educational programs with hospitals, ALFs, SNFs & other affiliated institutions; physicians & their staff, faith-based communities, businesses, & social organizations of major strategic significance. Assist the Executive Director in developing annual plans for general community outreach & education to external audiences & constituencies including but not limited to: broad-based media initiatives, annual corporate events, community functions, community work projects; community boards; disease specific associations; & service functions & sponsorships. Continue to market internally the advantages & benefits of using Palliative & Hospice Care as part of the Optum Health, & other UHC sister segments for the continuum of care. Make quality face-to-face calls per day among identified key referral sources. Completes all job duties in a manner that meets the accepted standards of practice & the Palliative & Hospice Care Policies & Procedures, including trained in navigating Veterans Benefits.

What they like about United Healthcare/Optum:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Relationships, Analytical Skills, Annuity, Benefits, Business Acumen, Business Strategies, Cms, Core Based Trees, Customer Relationship Management, Disaster Recovery

Skills

AI, CRM platforms, and marketing automation, Problem Solving, Leadership, Relationship building, Team building and collaboration, Time management, Social Media, Business Management, Verbal & written communication, People management, Innovation, Learner and educator, Analytical Skills, Annuity, Benefits, Business Acumen, Business Strategies, Cms, Core Based Trees, Customer Relationship Management, Disaster Recovery

These are some of the questions we asked our climbers about their experiences with United Healthcare/Optum: