Black Knight Work Values

Daily Duties at Black Knight:

Skillport LMS Administration for Servicing Technologies Learning Solutions Department. Oversee the system administration of the learning management system (LMS) to include course management and reporting. Perform day to day monitoring, maintenance, and operational support which include managing employee access and troubleshoot system issues. Lead the design, development, testing, implementation, upgrading, and support for assigned projects and enhancements. . Collaborate with business partners at all levels of the organization to develop or source e-learning solutions to support business priorities and create solutions that satisfy the needs of a diverse set of learners (internal employees and external clients-banks/servicers, brokers, vendor, attorneys). Evaluate the effectiveness of content ensuring necessary updates to courses meet their objectives. Assist with training event administration and projects. Responsible for loading, creating and retiring courses in addition to troubleshooting technical issues in the system. Manage user credentials by granting and removing access, audit reporting and modifications as needed. Administer the reporting and analytical tools to support training evaluation/measurement. Strategize, design and implement meaningful content to address training needs leveraging the A.D.D.I.E. model.

What they like about Black Knight:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Adobe, Core Based Trees, Training, Adobe Photoshop, LMS, Systems Administration, Skillport, Captivate, User Management, System Troubleshooting, Training Implementation

Skills

Cost / Benefit Analysis, Process Improvement, Training / Development, Workforce Planning, Talent Management, Performance Management, Employee Engagement, Needs Assessment, Data Warehousing, Process Improvement, Technical Support, Technical Writing, Client Relations, Presentations, Customer Service, LMS/Systems Administration, eLearning Development, User and Sytem Troubleshooting, Professional Development, Analytical Reporting, Training Content Management, eLearning Development, Adobe Creative Suite

These are some of the questions we asked our climbers about their experiences with Black Knight: