Black Knight Work Values

Daily Duties at Black Knight:

Skillport LMS Administration for Servicing Technologies Learning Solutions Department. Oversee the system administration of the learning management system (LMS) to include course management and reporting. Perform day to day monitoring, maintenance, and operational support which include managing employee access and troubleshoot system issues. Lead the design, development, testing, implementation, upgrading, and support for assigned projects and enhancements. . Collaborate with business partners at all levels of the organization to develop or source e-learning solutions to support business priorities and create solutions that satisfy the needs of a diverse set of learners (internal employees and external clients-banks/servicers, brokers, vendor, attorneys). Evaluate the effectiveness of content ensuring necessary updates to courses meet their objectives. Assist with training event administration and projects. Responsible for loading, creating and retiring courses in addition to troubleshooting technical issues in the system. Manage user credentials by granting and removing access, audit reporting and modifications as needed. Administer the reporting and analytical tools to support training evaluation/measurement. Strategize, design and implement meaningful content to address training needs leveraging the A.D.D.I.E. model.

What they like about Black Knight:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Adobe, Core Based Trees, Training, Adobe Photoshop, LMS, Systems Administration, Skillport, Captivate, User Management, System Troubleshooting, Training Implementation

Skills

Cost / Benefit Analysis, Process Improvement, Training / Development, Workforce Planning, Talent Management, Performance Management, Employee Engagement, Needs Assessment, Data Warehousing, Process Improvement, Technical Support, Technical Writing, Client Relations, Presentations, Customer Service, LMS/Systems Administration, eLearning Development, User and Sytem Troubleshooting, Professional Development, Analytical Reporting, Training Content Management, eLearning Development, Adobe Creative Suite

These are some of the questions we asked our climbers about their experiences with Black Knight: