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Teletech Inc Work Values
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Daily Duties at Teletech Inc:
Directed, supervised, trained and lead a team in meeting and exceeding client and agency goals and expectations; conducted performance evaluations and coaching sessions to ensure understanding of and compliance with policies, drafted and implemented corrective actions as necessary. Collaborated with agents in drafting coaching action plans and individual performance improvement goals and objectives. Coached agents in selecting and applying appropriate methods of resolving challenges and issues, providing advice and recommendations on practices and procedures; resolved complaints and conflicts with agents and customers as presented. Implemented training programs in accordance with established protocols and coordinated and conducted onboarding and adult training courses utilizing blended and e-learning capabilities and technologies. Analyzed, managed and evaluated training for effectiveness and presented recommendations for new and improved training curriculums. Monitored established performance metrics of assigned personnel, making and implementing any subsequent recommendations for training to improve employee performance.
What they like about Teletech Inc:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Policy Analysis, Problem Solving, Regulatory Compliance, Operational Streamlining, Process Improvement, Conference&Training Sessions, Emergency Management, Advocacy, Conflict Resolution, Research, Training, Compliance, Governmental Affairs, Military Dependent, Hospital Services, Account Executive, Public Speaking, Incident Command System, HSEEP, Continuity of Operations, Planning, NIMS, NRF, Occupational Health & Safety
Skills
Information about Teletech Inc
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $102,000
These are some of the questions we asked our climbers about their experiences with Teletech Inc:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Teletech Inc had these interests:
| Websites | |
|---|---|
| HRSA http://www.hrsa.gov |
Health Resources and Services Administration a part of the U.S. Department of Health and Human Services |
| EMI http://training.fema.gov/emi |
One of several training facilities for the Federal Emergency Management Agency (FEMA) |
| Internation Critical Incident Stress Foundation http://www.icisg.org |
Provides training and certification in disaster and crisis response field. |
| LinkedIn https://www.linkedin.com/in/andra-kai-s-50308a43/ |
LinkedIn is a social network for professionals |
