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Ets Work Values
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Daily Duties at Ets:
Successfully directed the operations of the Customer Contact Center. Provided leadership and management support for Call Center Managers and up to 600 Customer Service Representatives and Support Staff. Implemented and reviewed policies and operating structure; set standards and guidelines for interaction with customers; and monitored calls and email performance to ensure that customer expectations were met.
What they like about Ets:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Call Center, Consulting, Quality Assurance, Documentation, Management, Business Development, P&L, Operations
Information about Ets
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $120,000
These are some of the questions we asked our climbers about their experiences with Ets:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Ets had these interests:
| Magazines | |
|---|---|
Harvard Business Review |
Harvard Business Publishing serves as a bridge between academia and enterprises around the globe through its publications and multiple platforms for content delivery, and its reach into three markets: academic, corporate, and individual managers. |
| Websites | |
| SHRM http://www.shrm.org |
Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 300,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of H |
