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Compucom Inc. @ Royal Caribbean Cruise Lines Work Values
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Daily Duties at Compucom Inc. @ Royal Caribbean Cruise Lines:
Ensured a successful day to day operation of service queues for all onsite personnel while observing contractual service level agreements of 90% or better to meet SLA agreements to over 4500 users. L3 support to Help Desk Call agents at remote call center in Mexico City. Top level white glove end-user support to executive level both locally and at remote locations. Monitored working and deployment inventory levels for both local and remote sites, providing recommendation and reporting to client for procurement. Immersed in every step of the software / hardware deployment process – including beta testing, deployment schedules, next day support and documentation. Sustained the technical expertise for all onsite staff of applications, best practices, industry trends, and technologies thru ongoing training and long term career goals via CBT or offsite training providers / facilities Took leadership on project engagements while working directly with IT vendors and business function leaders. Interviewed candidates as needed thru staffing agencies for special deployment and/or large projects.
What they like about Compucom Inc. @ Royal Caribbean Cruise Lines:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Management, Project Management, Help Desk, Inventory, Beta Testing, Call Center, Documentation, Team Lead, Help Desk (all levels), Deployment, Desktop Support, ITIL, Windows, OSX, Innovator, Fair, Driven, Process driven, Motivator
Information about Compucom Inc. @ Royal Caribbean Cruise Lines
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $70,000
These are some of the questions we asked our climbers about their experiences with Compucom Inc. @ Royal Caribbean Cruise Lines:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Compucom Inc. @ Royal Caribbean Cruise Lines had these interests:
| Websites | |
|---|---|
| LinkedIn http://linkedin.com/in/gilbert-cabanas-74a01b30 |
Networking |
