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Product Support Manager Full Service Caterpillar Distributor Work Values
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Daily Duties at Product Support Manager Full Service Caterpillar Distributor:
Second level dealer representative for Caterpillar truck dealers in Southeast Texas, including contractual concerns. Second level dealer representative for Caterpillar marine dealers in Southeast Texas, including contractual concerns. Conduct regular calls on marine and truck dealers to maintain positive relationships and address any needs that may arise. Conduct regular calls on Mustang customers to ensure quality repairs and to maintain positive relationships. Conduct regular calls on Mustang parts customers to maintain positive relationships. Staff and train repair shop to meet OEM and industry standards Staff and train parts department to meet OEM and industry standards Full Profit and Loss responsibility for the location Directed staff of 6 support personnel and 21 technicians including disciplinary measures as required. Supervised change of business model from truck repair to engine repair
What they like about Product Support Manager Full Service Caterpillar Distributor:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Customer Service, Budgetary, Training, Accounting, Billing, Pricing, Audit, Cost Control, Automotive, Heavy Truck
Information about Product Support Manager Full Service Caterpillar Distributor
Company Rank: Not Available
Average length of employment : 7 years
Average salary of employees: $100,000
These are some of the questions we asked our climbers about their experiences with Product Support Manager Full Service Caterpillar Distributor:
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Were your performance expectations clearly communicated? | 0.0 |
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Were you recognized for meeting or exceeding expectations? | 0.0 |
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Did you feel like your personal contribution was important? | 0.0 |
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Was your career path clearly outlined and discussed? | 0.0 |
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I would recommend this as a place of employment. | 0.0 | |
I believe in the purpose of this organization. | 0.0 | |
I would work for this organization again. | 0.0 | |
I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Product Support Manager Full Service Caterpillar Distributor had these interests:
Magazines | |
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Family Handyman | Subscription. Read to broaden idea base to resolve issues in my home. |
Websites | |
Trucking.com |
Read ongoing to keep up with events and changes in the industry. |
Houston Chronicle |
Local newspaper web site. Also get printed edition. Keep up with local events. |