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Cox Communications Work Values
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Daily Duties at Cox Communications:
• Technical support covering 16 different markets across 11 states (Rhode Island, Connecticut, Georgia, Florida, Oklahoma, Kansas, Nevada, Virginia, Omaha, Arkansas, and California), responsible for more than 100,000 business accounts with roughly 1,000,000 possible users. • Mentor technicians who are new on the floor being a point of assistance as they gain traction. Coach technicians to specific steps to quicken diagnostic and dispatch times, ensuring details to the field are correct. • Supporting voice, data, and video services to include Hybrid Fiber Coax (HFC) and Fiber connections, as well as Microsoft XP, Vista, Windows 7 Widows 8.0/.1, and MAC OS 10. • Hardware connectivity support for PBXs, firewalls, routers switches, servers, desktops, laptops, and Wifi. • Utilized Remedy Ticketing System to track and document trouble calls
What they like about Cox Communications:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Information Technology, Planning, Project Planning, Security, Desktop Computer, IT Manager, Support, Technical Support
Information about Cox Communications
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $100,000
These are some of the questions we asked our climbers about their experiences with Cox Communications:
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Were your performance expectations clearly communicated? | 0.0 |
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Were you recognized for meeting or exceeding expectations? | 0.0 |
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Did you feel like your personal contribution was important? | 0.0 |
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Was your career path clearly outlined and discussed? | 0.0 |
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I would recommend this as a place of employment. | 0.0 | |
I believe in the purpose of this organization. | 0.0 | |
I would work for this organization again. | 0.0 | |
I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Cox Communications had these interests:
Books | |
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Relentless From Good to Great to Unstoppable |
Direct, blunt, and brutally honest, Tim Grover breaks down what it takes to be unstoppable: You keep going when everyone else is giving up, you thrive under pressure, you never let your emotions make you weak. In "The Relentless 13", he details the es |
Leadership & Self-Deception Getting Out of the Box |
Most personal and organizational problems are the result of a little-known phenomenon called "self-deception". We deceive ourselves into thinking we're doing the right thing for the right reason, but people won't follow a leader whose motives are self |
Extreme Ownership How U.S. Navy SEALs Lead and Win |
In Extreme Ownership, Jocko Willink and Leif Babin share hard-hitting Navy SEAL combat stories that translate into lessons for business and life. With riveting firsthand accounts of making high-pressure decisions as Navy SEAL battlefield leaders, this aud |
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