Comp Usa Work Values

Daily Duties at Comp Usa:

Lead the Technical Services team ensuring excellent service was provided to customers. Oversaw receiving, scheduling, installation, repair, and upgrade of multiple computer platforms, software, printers and other peripherals. Trained service advisors to ensure proper execution of standards and procedures. Guaranteed customer satisfaction throughout, with expedited service and regular communication. Ensured team maintained an organized, efficient, and customer friendly work area. Worked with the sales team to highlight technical services and increase overall productivity and profitability. Established performance measures, goals, objectives and priorities for technical staff to provide direction, set performance goals, and ensure work orders were completed on time. Interviewed prospective employees to select the best qualified candidates for vacant positions. Ensured good communication between store employees, management, and vendors to obtain and share technical knowledge, set priorities, and resolve conflict. Monitored and evaluated employees' performance, and provided guidance and feedback. Prepared and reviewed reports (e.g. monthly activity, special, status, statistical, informational, etc.) providing project status, statistical data, and security violations. Reviewed contracts to ensure services are in compliance, and verify invoice accuracy. Developed streamlined procedures to increase performance and decrease labor time.

What they like about Comp Usa:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Software, Documentation, Active Directory, Microsoft Active Directory, Microsoft Windows, Security, System Administration, Configure, Desktop, Laptop, Computer, Troubleshoot, Hardware, Microsoft Office, Network, LAN

Skills

Customer Support, Troubleshooting, Analysis gathering, Analytical Thinking, Multitasking, Written Communication, Verbal Communication

These are some of the questions we asked our climbers about their experiences with Comp Usa: