Comp Usa Work Values

Daily Duties at Comp Usa:

Lead the Technical Services team ensuring excellent service was provided to customers. Oversaw receiving, scheduling, installation, repair, and upgrade of multiple computer platforms, software, printers and other peripherals. Trained service advisors to ensure proper execution of standards and procedures. Guaranteed customer satisfaction throughout, with expedited service and regular communication. Ensured team maintained an organized, efficient, and customer friendly work area. Worked with the sales team to highlight technical services and increase overall productivity and profitability. Established performance measures, goals, objectives and priorities for technical staff to provide direction, set performance goals, and ensure work orders were completed on time. Interviewed prospective employees to select the best qualified candidates for vacant positions. Ensured good communication between store employees, management, and vendors to obtain and share technical knowledge, set priorities, and resolve conflict. Monitored and evaluated employees' performance, and provided guidance and feedback. Prepared and reviewed reports (e.g. monthly activity, special, status, statistical, informational, etc.) providing project status, statistical data, and security violations. Reviewed contracts to ensure services are in compliance, and verify invoice accuracy. Developed streamlined procedures to increase performance and decrease labor time.

What they like about Comp Usa:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Software, Documentation, Active Directory, Microsoft Active Directory, Microsoft Windows, Security, System Administration, Configure, Desktop, Laptop, Computer, Troubleshoot, Hardware, Microsoft Office, Network, LAN

Skills

Customer Support, Troubleshooting, Analysis gathering, Analytical Thinking, Multitasking, Written Communication, Verbal Communication

These are some of the questions we asked our climbers about their experiences with Comp Usa: