Comp Usa Work Values

Daily Duties at Comp Usa:

Lead the Technical Services team ensuring excellent service was provided to customers. Oversaw receiving, scheduling, installation, repair, and upgrade of multiple computer platforms, software, printers and other peripherals. Trained service advisors to ensure proper execution of standards and procedures. Guaranteed customer satisfaction throughout, with expedited service and regular communication. Ensured team maintained an organized, efficient, and customer friendly work area. Worked with the sales team to highlight technical services and increase overall productivity and profitability. Established performance measures, goals, objectives and priorities for technical staff to provide direction, set performance goals, and ensure work orders were completed on time. Interviewed prospective employees to select the best qualified candidates for vacant positions. Ensured good communication between store employees, management, and vendors to obtain and share technical knowledge, set priorities, and resolve conflict. Monitored and evaluated employees' performance, and provided guidance and feedback. Prepared and reviewed reports (e.g. monthly activity, special, status, statistical, informational, etc.) providing project status, statistical data, and security violations. Reviewed contracts to ensure services are in compliance, and verify invoice accuracy. Developed streamlined procedures to increase performance and decrease labor time.

What they like about Comp Usa:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Software, Documentation, Active Directory, Microsoft Active Directory, Microsoft Windows, Security, System Administration, Configure, Desktop, Laptop, Computer, Troubleshoot, Hardware, Microsoft Office, Network, LAN

Skills

Customer Support, Troubleshooting, Analysis gathering, Analytical Thinking, Multitasking, Written Communication, Verbal Communication

These are some of the questions we asked our climbers about their experiences with Comp Usa: