Apics Work Values

Daily Duties at Apics:

Advanced to systems administrator role to provide IT support for the company’s technology infrastructure. Manage large-scale enterprise migration projects, systems conversions and performance tuning and monitoring of applications/systems. Team lead for the company’s Help Desk. Diagnosed and resolved technical hardware and software issues for staff, clients, and members. Day-to-day Systems Administration; Windows Domain; User Account Administration; Active Directory. Led the migration of to an enterprise application software (EAS) management system. Developed training documentation for the help desk support staff. Deployed and managed a centralized Security and Anti-Virus solution ensuring a smooth migration. Configured standard group templates for active directory organizational units, and provided ad-hoc reports. Managed the implementation of a VPN solution for remote field staff, in conjunction with existing Citrix architecture. Reviewed, revised, and created IT documentation for completeness and accuracy. Trained help desk staff in company standards and proper support procedures. Gathered and assessed needs from internal business units; created customized solutions to resolve issues (e.g., system slowdowns, virus outbreaks and process bottlenecks); and developed functional specifications for appropriate hardware and software. Automated time-consuming processes to drive gains in data tracking/accuracy, working group efficiency and profitability.

What they like about Apics:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Software, Documentation, Active Directory, Microsoft Active Directory, Microsoft Windows, Security, System Administration, Configure, Desktop, Laptop, Computer, Troubleshoot, Hardware, Microsoft Office, Network, LAN

Skills

Customer Support, Troubleshooting, Analysis gathering, Analytical Thinking, Multitasking, Written Communication, Verbal Communication

These are some of the questions we asked our climbers about their experiences with Apics: