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Quest Diagnostics Work Values
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Daily Duties at Quest Diagnostics:
Supervises multiple project teams including both internal and external resources in the design, development and delivery of client solutions. • Responsible for the supervision, monitoring, on-boarding, training, recognition and performance management of Client Engagement Specialists and/or Representatives to elevate our ability to deliver world-class solutions for clients. • Works closely with colleagues in Field Sales, Technical Operations, Finance, Data Quality, and the Manager of National Accounts on overall program design, implementation, growth and strategy. • Oversees a team that develops project plan with timelines and deliverables and leads projects to successful completion, on-time and on-budget, from start to finish with little senior management guidance. • Responsible for 1st level client escalations, root cause and corrective action plans. • Recommends improvements and alternative solutions to resolve problems and escalations.
What they like about Quest Diagnostics:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
Quality Assurance, Training, Audit, Call Center, Process Improvement, Quicken, Retention, Software, Team Lead, Customer Service, Management, Mortgage, Performance Management, Customer Engagement, Relationship Building
Skills
Quality Assurance, Test, Training, Audit, Call Center, Process Improvement, Quicken, Retention, Software, Team Lead
Information about Quest Diagnostics
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $76,000
These are some of the questions we asked our climbers about their experiences with Quest Diagnostics:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
