Navicure Work Values

Daily Duties at Navicure:

• Served as main resource for implementing large/strategic accounts to ensure a seamless transition and no disruption in cash flow. • Coordinated product implementation and business requirements of the customer. • Support end users during Implementation and Go-Live events by providing web based application training and support. • Increased revenue growth through vertical upsells, advised users of system enhancements and troubleshot issues. • Evaluated post training competency of new users/clients. • Made suggestions and/or scheduled training where further education was needed for users • Maintained accurate documentation regarding Implementation-related tasks within Salesforce CRM. • Proficient in the use of all Navicure products • Served as a liaison/contact between users, payers, and outside vendors utilized by the company. • Reviewed and troubleshot EDI test files sent by users in ANSI and NSF. • Ensured clients’ 835, 837, and 270 file transmissions were compliant with the ANSI specifications and made the necessary revisions to facilitate the EDI process. • Monitored client accounts to ensure complete and efficient processing of claims by generating and monitoring reports as well as analyzing data to identify areas for improvement and education. • Followed documented training procedures, recommending enhancements and changes to the program as necessary.

What they like about Navicure:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

software, it jobs, healthcare, saas, implementation, client relationship, training, management skills, electronic data interchange (EDI), revenue cycle management (RCM), customer satisfaction, account management, HIPPA

Skills

These are some of the questions we asked our climbers about their experiences with Navicure: