Cognizant Technology Solutions Work Values

Daily Duties at Cognizant Technology Solutions:

Provided technology vision and leadership in the planning, development and implementation of strategy Cognizant Business Consulting. Championed leading, planning, and managing, computer operations, production support, systems and database administration, data center and network operations, disaster recovery and business continuity, PC/desktop support, and customer services. Led development of comprehensive schedules, scope and cost elements for multiple cross-functional and non-cross-functional initiatives, managing risks, dependencies and issues to timely resolution. Also provided practice/project management and technical support staff services to bi-lateral and multi-lateral systems and directly supported organizations in planning and integration of international requirements by providing task and project management supports such as: • Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions. • Organized efforts to achieve multiple tasks concurrently and developing processes to improve project execution, providing training and supporting integration efforts. • Tracked record of interacting and building relationship with IT Infrastructure heads and CXO level client contacts and reviewed, analyzed, and provided in-depth advice and recommendations concerning organizational infrastructures. • Ensured effective and timely communication between the department and supply chain management, the network of supply chain nodes / facilities and various corporate departments to guarantee coordination of efforts. • Provided leadership and day to day management for Telecommunications Cable System Business Class Billing Care Teams in a manner consistent with organizational policies, procedures, quality standards, customer needs and applicable local, state and federal regulations. • Led industry specific go-to-market solutions. • Led multiple development teams for private brand labels. • Utilize strong technical problem solving and analytic skills to isolate problems, recommend and implement solutions for technology services across the enterprise that includes all regional and global offices. • Participated in the development of the strategic technology plan, processes and solutions, recommending strategies and processes that support operational effectiveness. • Created and monitored standardized, mature change management and release management processes and automation deployment and maintenance procedures. • Ensured high client satisfaction levels, building a strong base of reference able accounts. • Drove efforts with extensive experience in the financial services industry, with strength in one of the following: banking, capital market, credit cards, brokerage, mutual funds, retail, manufacturing, aerospace, life sciences, media, etc. • Identified deficiencies and opportunities for improving efficiency and effectiveness as well as proposing new policies, practices, procedures, and methodologies. • Motivated and managed an innovative and collaborative IT organization to produce high quality and timely deliverables. • Established quality performance metrics to help improve the overall process by identifying inefficiencies and drive mitigation plans to eliminate them. • Successfully managed consulting operations and organizational programs/projects with success based upon budgetary impact, successful deadline achievement. • Supported professional services organization by providing process improvement, understanding and articulation of all types of consulting services. • Built, led, and managed a Customer facing Enterprise level Program Management organization. • Considered an advocate for the customer within service lines and interfaced with all aspects of the company that service the contract and the customer (i.e. Sales, Service Delivery, Service Assurance, Infrastructure, Data warehouse, Network Engineering, Solution Engineering, Finance, Billing, Legal, IT/IS etc.) • Executed and oversaw PMO methods, strategies, and processes. • Developed overall technology strategy and roadmaps in support of overall business strategy. • Scoped, researched, planned and designed technology, processes and process improvement across the company and functional groups in accordance with present and future needs of the business. • Mentored the organization in PMO practices while also managing to project goals, resources, and budget. • Developed thoughtful and innovative strategies to improve customer experience, increase revenue generation, and reduce operational costs across various customer segments through salesforce enablement and integration. • Led design efforts for the enablement solutions (ex: CRM, Digital Products, ERP, Analytics, OBIEE, Infrastructure, Oracle Cloud, Advice platforms).

What they like about Cognizant Technology Solutions:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Documentation, Troubleshooting, Infrastructure, Management, Project Management, Banking Industry, Customer Relationship Management, Data Warehouse, Disaster Recovery, OBIEE

Skills

Documentation, Troubleshooting, Infrastructure, Management, Project Management, Banking Industry, Customer Relationship Management, Data Warehouse, Disaster Recovery, OBIEE

These are some of the questions we asked our climbers about their experiences with Cognizant Technology Solutions: