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Hertz Rental Cars Work Values
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Daily Duties at Hertz Rental Cars:
Work in two of the top 5 busiest Hertz airport rental car centers, Atlanta Hartsfield Jackson airport, in the world with an average of 50,000 rentals a month and service revenue of $785,000 a month. Oversee training and development for over 75 frontline employees as well as their managers for the Hertz, Dollar and Thrifty brands.. Increase revenue on ancillary products as well as increase customer satisfaction. Recruit, interview and hire new agents to contribute to the team’s success. Coach and train experienced agents to maximize their success. Develop and implement daily, weekly and monthly contests to motivate, reward and recognize achievement in all employees. Analyze performance in various matrixes to assess training needs for location. Train and develop coaching skills in all location managers. Developed trainings that have been adapted for regional and nationwide use. Develop a sales base service dialogue certification program for managers and agents. Maintain or improve on annual numbers despite drop in transactions for some months. Establish checklist for all new hires that made training consistent and improved success rate. Create multiple new contests and reward programs that generated excitement.
What they like about Hertz Rental Cars:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Coaching, Sales, Account Management, Automotive, Business Development, Curriculum Development, Customer Service, training, sales management
Skills
Change Management, P&L, Team Leadership / Motivation, Policy Development, Process Improvement, Training / Development, Performance Management, Employee Engagement, Account / Territory Management, Client Relations, Needs Assessment, Presentations, Customer Service, Microsoft Word, Excel, Powerpoint, Outlook
Information about Hertz Rental Cars
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Hertz Rental Cars:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
