Fis (Fidelity National Information Services Work Values

Daily Duties at Fis (Fidelity National Information Services:

 Directed all phases of EFT/ATM de-conversion, EFT Implementations, Financial Institution Mergers, FDIC bank takeovers -- EFT, MC and VISA debit card programs, and EMV Implementations -- from start to finish.  Spearheaded the implementation of EMV/Chip Card checklist and talking points documentation, resulting in helping department conduct initial EMV Implementation meetings with clients.  Recommended process and systems improvements such as the configuration of Financial Institutions on the EFT Platform.  Supervised the work of team members, offering constructive feedback on their work performance on Debit Card Implementations, ATM Implementations, and Web Configurations.  Monitored timelines and flagged potential issues.  Facilitated inter-departmental communication to effectively provide customer support.  Solved unresolved customer issues. Investigated and resolved customer inquiries and complaints in an empathetic manner.  Trained staff on operating procedures and company services.  Received multiple positive reviews acknowledging dedication to excellent customer service.  Served as Subject Matter Expert for EFT Implementations

What they like about Fis (Fidelity National Information Services:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Documentation, Complaints, Mergers, Acquisitions, Credit Card, Mergers and Acquisitions, Planning, Project Management, Atm, Emv, Implementations, Conversion analyst, Ach, Atm transactions, Card, Debit card, EFT, BANK PROCESSOR, BUSINESS ANALYST, IMPLEMENTATION COORDINATOR, ATM IMPLEMENTATIONS, BANK CONVERSIONS, KEY CUSTODIAN, ATM SWITCH NETWORK

Skills

PROJECT MANAGEMENT, COMMUNICATION, DECISION MAKING, TIME MANAGEMENT, CONFLICT RESOLUTION, CREATIVITY, ADAPABILITY, PROFICIENT IN MICROSOFT OFFICE, DETAIL ORIENTED, EXCELLENT CLIENT INTERACTION SKILLS, LEADERSHIP

These are some of the questions we asked our climbers about their experiences with Fis (Fidelity National Information Services: