Cisco Systems Inc Work Values

Daily Duties at Cisco Systems Inc:

Business Operations Manager (2010 – 2013) Recruited by the Advanced Services Business Operations group to lead broad-based, and cross-functional operational changes to support Cisco’s new business models and market adjacencies. • Successfully handled a two-person workload; operations continued in a transparent manner while covering for two Cisco employees who were on-leave. • Effectively leverage global business metrics and scorecard processes to articulate the results, business value of key initiatives and programs. • Spearheaded a company-wide quarterly release which led to several business system enhancements. Senior IT Program Manager / Business Advocate (2007 – 2010) Recruited as a strategic information technology leader chartered to establish Technical Project Management Office and focus on delivery of high-level project methodologies within Cisco’s Advanced Services IT department. • Participated in the development of Cisco’s IT PMO by providing input to all facets of this PMO. • Reduced staffing requirements by over 25% while supporting increased business requirements. • Directed a team of Developers and Systems Analysts that integrated all of Cisco’s Boundary applications into a new global Enterprise Resource Planning (ERP) system. • Implemented rigorous system development life cycle processes which led to the removal of the Oracle Search tool over to a Google search appliance. This led to a 50% increase in system usage. Advanced Services Senior Project Manager (2000 – 2006) • Led strategic planning, client relations and job scheduling for state-of-the-art networks for clients such as Dow Chemical, Chicago Board of Trade, EDS, Bank of America, and Sprint. • Assumed and successfully project managed a stalled $6.5 million data transport network covering 100 shopping malls across the U.S. for General Growth Properties. • Served as lead Service and Support Manager for the Chicago Board of Trade, providing on-site support and quarterly management presentations to improve and maintain customer satisfaction. • Organized and successfully completed Cisco’s ISO 9001 and 14001 re-certification efforts.

What they like about Cisco Systems Inc:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Management, Project Management, Project Management Office, Cisco, ISO, ISO 9001, Planning, Scheduling, Senior Project Manager, Services, Director, PMO, ITILv3, Service Delivery Manager, PMO Director, Resource Management, Change Management, Life Sciences, Process Improvement, Program Manager, Manager PMO

Skills

Communication, Ability to Work Under Pressure, Decision Making, Time Management, Self-motivation, Conflict Resolution, Adaptability, Detail-Oriented, Multi-tasking, Team Leadership, Problem Solving, Coach and Mentor, Vendor Management, Customer Satisfaction, Revenue & Profit Growth, Strategic Analysis, Global IT Delivery

These are some of the questions we asked our climbers about their experiences with Cisco Systems Inc: