American Airlines Work Values

Daily Duties at American Airlines:

AMERICAN AIRLINES, OMAHA, NE, ALBUQUERQUE, NM, AND SAN DIEGO, CA AIRPORT GENERAL MANAGER (2006 - 2014) ▪ Planned, directed and coordinated the business unit activities at the airport, and represented corporate and community interests and press relations. ▪ Maintained optimum use of equipment, facilities, and personnel. ▪ Developed and directed implementation of marketing, service, and training programs designed to generate maximum revenues, improved employee engagement ratios, and assurance of optimized product utilization of PSS and Reservations at the airports. ▪ Maintained a highly visible and strategic role that aligned with key functional areas at the airport and related business units that influenced an expansive network of highly skilled, cross-functional employee groups and the customers they served, resulting in an assurance of safe and on-time movement of aircraft through the stations. ▪ Collaborated with airport management to discuss and plan the design and development of local airport facilities. ▪ Coordinated with senior officers in formulating administrative and operational policies and procedures. ▪ Analyzed records of daily operations to maintain knowledge of facility activities. ▪ Reviewed and analyzed expenditures, financial, and operations reports to determine requirements for increasing profits. ▪ Prepared recommendations on findings for senior executive evaluation. ▪ Recommended capital expenditures for acquisition of new equipment and service contracts to increase efficiency and services. ▪ Approved requisitions for equipment, materials, and supplies within limits of facility budgets of approximately $16M. ▪ Ensured compliance of personnel with administrative policies, procedures, safety rules, and governmental regulations. ▪ Successfully planned and implemented ramp services outsourcing project at San Diego airport in November 2012. ▪ Coordinated activities with AA Sales, Governmental and community leaders, regulatory agencies, other stations and headquarters staff. ▪ Directed investigations into causes of internal and external complaints relating to the facility and personnel. ▪ Negotiated contracts with equipment and material suppliers.

What they like about American Airlines:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Compliance, Capital Expenditures, Complaints, Policies and Procedures, Competitive Analysis, Real Estate, Security, Services, Airlines, Regulatory Compliance, Change Leader, Consensus Builder, Business Continuity, Risk Management, Strategic Planning, Turnaround Manager, Governance, Conflict Resolution, Labor Relations, Union Contracts

Skills

Change Leader, Innovative/Proactive, Strategic Planning, Strategic Alalysis, Program Planning, Implementations, Consensus Building, Turnaround Manager, Regulatory Compliance, Governance, Business Continuity, Risk Specialist, Conflict Resolution, Brand Development, Labor Relations, Union Contracts

These are some of the questions we asked our climbers about their experiences with American Airlines: