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Cox Communications Work Values

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Daily Duties at Cox Communications :

• Educated customers about the benefits and value of their home cable, internet and phone services • Genuinely attentive to customers needs and specifications in order to obtain their loyalty without a stale sales approach • Successfully handled unsatisfied and frustrated customers all within an average of 8 to 20 minutes • Responsible for retaining, upgrading and selling bundle packages that included high speed internet, cable, long distance, international, and local phone calls, and wireless internet • Educated customers on the pros and cons of competitors such as: Direct TV, Dish Network, U-Verse, and Hulu • Promoted to sales retention specialist from customer service department within 7 months (12 months mandatory for any promotion) • Top 3 sales retention representative--typically without the need to grant discounts or promos


What they like about Cox Communications :

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.



Skills

Information about Cox Communications


Company Rank: Not Available

Average length of employment : 4 years

Average salary of employees: $20,000

These are some of the questions we asked our climbers about their experiences with Cox Communications :

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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Climbers who worked at Cox Communications had these interests:

Books
Starting out with C++ For two-semester courses in the C++ programming sequence, or an accelerated one-semester course. A clear and student-friendly way to teach the fundamentals of C++ Starting Out with C++: From Control Structures through Objects covers control st


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