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Cox Communications Work Values
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Daily Duties at Cox Communications :
• Educated customers about the benefits and value of their home cable, internet and phone services • Genuinely attentive to customers needs and specifications in order to obtain their loyalty without a stale sales approach • Successfully handled unsatisfied and frustrated customers all within an average of 8 to 20 minutes • Responsible for retaining, upgrading and selling bundle packages that included high speed internet, cable, long distance, international, and local phone calls, and wireless internet • Educated customers on the pros and cons of competitors such as: Direct TV, Dish Network, U-Verse, and Hulu • Promoted to sales retention specialist from customer service department within 7 months (12 months mandatory for any promotion) • Top 3 sales retention representative--typically without the need to grant discounts or promos
What they like about Cox Communications :
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Skills
Information about Cox Communications
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $20,000
These are some of the questions we asked our climbers about their experiences with Cox Communications :
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Cox Communications had these interests:
| Books | |
|---|---|
Starting out with C++ |
For two-semester courses in the C++ programming sequence, or an accelerated one-semester course. A clear and student-friendly way to teach the fundamentals of C++ Starting Out with C++: From Control Structures through Objects covers control st |
