Dobson Cellular Systems Work Values

Daily Duties at Dobson Cellular Systems:

Directed operations of seven-state regional information services department supporting technical infrastructure for business sales, cellular network engineering, data center, disaster recovery, multiple retail locations, and 350-seat contact center. Organization purchased by AT&T Services, Inc. Led team of IT professionals in development and administration of web-based applications and databases and maintenance and optimization of hardware and software systems, servers, and network infrastructure. Established policies, managed projects, administered operational budgets, and facilitated team training and development programs. Conducted system analysis and created status and project reports for key stakeholders. Directed deployment of computers and peripherals with adherence to imminent deadlines.  Collaborated in strategic planning, implementation, and support of telephone system, contact-center server, call monitoring system, and workflow applications.  Created and implemented contact-center queue and statistical reports of agent performances.  Managed deployment of point-of-sale (POS) systems to 85 retail locations.  Led IT system integration projects for multiple corporate acquisitions.

What they like about Dobson Cellular Systems:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Operations Management, Strategic Planning, Telecommunications, Program Management, Project Management, Process Assessment, Process Optimization, Data Center, Data Analysis, Business Analysis, Requirement Analysis, System Deployment, Software Documentation, Software Integration, Technical Support, Agile Methodology, Call Centers, Contact Centers, Disaster Recovery, Reporting, Supply Chain Management, Vendor Relations, Budget Administration, Cross-Functional Collaboration, Team Leadership, Team Development, Training, Mentoring

Skills

Operations Management, Strategic Planning, Telecommunications, Program Management, Project Management, Process Assessment, Process Optimization, Data Center, Data Analysis, Business Analysis, Requirement Analysis, System Analysis, System Deployment, Software Documentation, Software Integration, Technical Support, Agile Methodology, Call Centers, Contact Centers, Disaster Recovery, Reporting, Supply Chain Management, Vendor Relations, Budget Administration, Cross-Functional Collaboration, Team Leadership, Team Development, Training, Mentoring

These are some of the questions we asked our climbers about their experiences with Dobson Cellular Systems: