Discovery Support Services Work Values

Daily Duties at Discovery Support Services:

Charged with completing an average of 300 records during the final process of evaluating the documents. • Created a filing system that allowed for speedy completion of documents for mailing. • Provided helpful feedback to the data entry team to ensure records were processed correctly before arriving in quality control. • Created a process for labels that reduce the amount of time spent on each record, which increased production from 300 to 350 medical records in an 8-hour work day. • Recognized as go–to person for quality control questions and concerns. • Ensure Records were processed the same day they were printed, which reduced customer service calls and complaints.

What they like about Discovery Support Services:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Office coordinator, Office management, Executive assistant, Administrative assistant, Workflow administrator, Emerging Markets, Health Insurance Portability And Accountability Act, Customer Service, Quality, Quality Assurance, administrative, data entry, administrative assistant, clerical, customer service, typing

Skills

Team Leadership, Problem Solving, Self Starter, Microsoft Office, Electronic Medical Record Systems, Office Equipment, Communication, Multitasking, Prioritizing, Organization, Dependable, Time Management, Flexibility, Active Listening, Customer Service , Conflict Resolution, Encouraging, Positive Reinforcement, Tolerance, Sensitivity, Patience, Interviewing, Inspiring Trust, Helping Others, Developing Rapport

These are some of the questions we asked our climbers about their experiences with Discovery Support Services: