Discovery Support Services Work Values

Daily Duties at Discovery Support Services:

Charged with completing an average of 300 records during the final process of evaluating the documents. • Created a filing system that allowed for speedy completion of documents for mailing. • Provided helpful feedback to the data entry team to ensure records were processed correctly before arriving in quality control. • Created a process for labels that reduce the amount of time spent on each record, which increased production from 300 to 350 medical records in an 8-hour work day. • Recognized as go–to person for quality control questions and concerns. • Ensure Records were processed the same day they were printed, which reduced customer service calls and complaints.

What they like about Discovery Support Services:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Office coordinator, Office management, Executive assistant, Administrative assistant, Workflow administrator, Emerging Markets, Health Insurance Portability And Accountability Act, Customer Service, Quality, Quality Assurance, administrative, data entry, administrative assistant, clerical, customer service, typing

Skills

Team Leadership, Problem Solving, Self Starter, Microsoft Office, Electronic Medical Record Systems, Office Equipment, Communication, Multitasking, Prioritizing, Organization, Dependable, Time Management, Flexibility, Active Listening, Customer Service , Conflict Resolution, Encouraging, Positive Reinforcement, Tolerance, Sensitivity, Patience, Interviewing, Inspiring Trust, Helping Others, Developing Rapport

These are some of the questions we asked our climbers about their experiences with Discovery Support Services: