Health Port Technologies D/B/A Ciox Health Work Values

Daily Duties at Health Port Technologies D/B/A Ciox Health:

Charged with managing and completing daily operations of the Remote Services Division. • Created a new hire training orientation program that covers all policies and procedures for Remote ROI Services. • Created request and authorization training workbook for all new hires, to use in combination with HealthPort’s training manual and workbook. • Train associates on the best guiding practices and compliance of HIPAA (Health Insurance Portability and Accountability Act). • Research and review state and federal regulations for processing of medical records to include subpoenas, works compensation, attorney, insurance, third party, continuing care procedures, and patient request laws. • Familiar with the policies and procedures for government audits and commercial health plans. • Improved processing speed of Remote ROI from 1-2 records per hour to 3-5 records per hour. • Manage time reporting system [UltiPro] for all hourly and salary employees. Review and approve all time entries of employees at the end of the pay period to ensure time is entered correctly and assigned to correct site location. • Research all breaches and enter all information relating to breaches in company tracking system. • Complete all Corrective Action Plans and administer to employees before submitting to Human Resources. • Manage relationships with over 40 accounts to ensure retention of client base. • Ensure Records are processed within 24-48 hours of receipt. • Onboard all new accounts to include creating step-by-step procedures, providing what information can and cannot be released from the Electronic Medical Record System, training associates on the account, and facilitating relationships with new clients. • Review with employee production standards and expectations of the account to ensure maximum success.

What they like about Health Port Technologies D/B/A Ciox Health:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Office coordinator, Office management, Executive assistant, Administrative assistant, Workflow administrator, Emerging Markets, Health Insurance Portability And Accountability Act, Customer Service, Quality, Quality Assurance, administrative, data entry, administrative assistant, clerical, customer service, typing

Skills

Team Leadership, Problem Solving, Self Starter, Microsoft Office, Electronic Medical Record Systems, Office Equipment, Communication, Multitasking, Prioritizing, Organization, Dependable, Time Management, Flexibility, Active Listening, Customer Service , Conflict Resolution, Encouraging, Positive Reinforcement, Tolerance, Sensitivity, Patience, Interviewing, Inspiring Trust, Helping Others, Developing Rapport

These are some of the questions we asked our climbers about their experiences with Health Port Technologies D/B/A Ciox Health: